Trouble shooting

When click on "save grid" I get the error Fatal error: Allowed memory size of 11490472 bytes exhausted (tried to allocate 3000000 bytes)

The script needs memory to create a grid. At least 10 M because if you need to create an image with one million pixels, you need 1 byte per pixel. The standard configuration of PHP allows only 8M but the script can normally set this value automatically higher.

If this error occurs, your provider restricted the memory_limit hard which could not be changed by the script itself.

Please check the value of memory_limit in your php configuration. You will find this info in the scripts admin -> help-> php configuration. If this value is smaller than 15M please ask your provider to higher this value to at least 20M.

That will solve your problem.

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